REFUND TERMS & CANCELLATIONS
All sessions are required to be paid before 1st initial session
A full refund is available after the first session (including that session) if you have booked 4 or more sessions and do not want to continue. However, you must advise me within 24 hours after the initial session. Failure to do so will result in that cost for the first session at the prevailing rate being deducted from the refund.
There are no refunds available on single sessions if cancelled within 48 hours of scheduled sessions. If you cancel all sessions within 72 hours of our first scheduled session or fail to make the call, I will deduct the cost of one session at the prevailing rate ($150) prior to refunding you money.
If you book the Mentor Circle session package and wish to cancel within the 6-8 weeks, there is a cancellation fee.
With my 6 month package if you cancel within the 6 months there is a $600 cancellation fee. Then all sessions (and no-shows and/or cancellations) will be an added cancellation fee at my individual session rate. That will then be subtracted from the initial amount paid and any difference refunded accordingly.
Cash refunds must be requested within 7 days of the last session.
After 30 days no refunds will be given although the sessions can be saved for up to 12 months from the starting date of Life Coaching, Group Coaching/Mentor Circles.
Unused sessions may be gifted to a friend or family member presuming I deem that person is suitable for Life Coaching/Mentoring.
If there are any areas of this policy that you are not comfortable with please advise me and do not sign the terms of service form.